Privacy and Data Protection

get99's Privacy Policy

Your personal information is completely safe at get99. This policy gives a full account of how we collect, store, and keep your data secure.

Last Updated: January 2026

Introduction and Scope

About This Policy

This privacy policy applies to all users of the get99 platform. Please read it carefully before using the site.

1 Introduction

get99 ("we", "our", or "get99") operates a secure online entertainment and betting platform for users in Bangladesh. By using our website get99.cam, you are considered to have agreed to the terms of this privacy policy.

The purpose of this privacy policy is to clearly inform you about what information get99 collects, how it is used, who it may be shared with, and how you can maintain control over your data. We believe that transparent and responsible management of personal information is the foundation of a trustworthy platform.

We may update this policy from time to time. For any significant changes, we will notify you and the date of the update will be shown on this page.

What Information We Collect

2 Types of Information Collected

We may collect the following types of information when you register an account and use services on get99:

Personal Identification Information:

  • Full name and date of birth (for age verification)
  • Email address and mobile number
  • National ID or passport details (where verification is required)
  • Residential address

Financial Information:

  • bKash, Nagad, Rocket, or bank account numbers (for processing transactions)
  • Deposit and withdrawal history
  • Transaction amounts and dates

Technical Information:

  • IP address and device type
  • Browser and operating system information
  • Site access times and browsing activity
  • Cookie and session data

Gaming Activity Information:

  • Game play history and preferences
  • Bet amounts and outcomes
  • Bonus usage details

3 How Information Is Collected

get99 collects information in the following ways:

  • Directly from you: Information you provide during registration, login, deposit, or withdrawal.
  • Automatically: Through cookies and tracking technologies when you use our site.
  • From third parties: From payment providers (bKash, Nagad, Rocket) and identity verification services.

Purposes of Using Your Information

4 Purposes for Using Your Information

get99 uses the information collected from you only for specific and legitimate purposes, which include:

  1. Account management: Creating, verifying, and maintaining your account.
  2. Service delivery: Managing gaming services, bonuses (such as the 200% welcome bonus), promotions, and VIP programs.
  3. Financial transactions: Processing deposits and withdrawals and preventing fraud.
  4. Customer support: Providing 24/7 live chat and email support to resolve your issues.
  5. Legal obligations: Complying with applicable laws and regulations.
  6. Security: Ensuring account security and preventing unauthorized access.
  7. Service improvement: Analyzing user experience to further improve the platform.
  8. Age verification: This platform is for users aged 21 and above only — information is used to confirm age.

We never use your information for unnecessary or undisclosed purposes.

Information Sharing and Disclosure

5 Sharing Information with Third Parties

get99 does not sell your personal information to any third party. However, in certain circumstances we may share your information with the following parties:

  • Payment providers: Only the minimum necessary information is shared with the relevant payment provider to complete bKash, Nagad, Rocket, or bank transactions.
  • Identity verification services: For identity verification to ensure security and legal compliance.
  • Technology partners: Technology providers that assist with operating and maintaining the site, who are bound by strict confidentiality agreements.
  • Legal authorities: Where required by law or where cooperation with an investigation is necessary.

We do not share your information with any other party except in the circumstances described above.

6 International Data Transfers

In some cases your information may be processed or stored on servers located outside Bangladesh. In such cases we ensure that the information is transferred under appropriate security measures and that the receiving party is obligated to follow the standards of this privacy policy.

Data Protection Measures

7 Technical Security

get99 uses advanced technical measures to protect your information:

  • SSL Encryption: All data between your browser and our servers is secured through SSL/TLS encryption.
  • Data Encryption: Stored sensitive information (such as passwords and payment details) is protected using industry-standard encryption methods.
  • Access Controls: Only authorized staff can access information on a need-to-know basis.
  • Security Audits: Regular security testing and updates are carried out.

8 Data Retention Period

get99 retains your information only for as long as necessary:

  • Active account data is retained until the account is closed.
  • Financial transaction records are kept for a defined period as required by law.
  • After account closure, certain data may be retained for a limited period to meet necessary legal obligations.
  • Promotional communication data is deleted upon withdrawal of consent.

At the end of the defined period, data is securely deleted or anonymized.

Cookie Policy

9 What Cookies Are and How We Use Them

Cookies are small data files stored on your device. get99 uses cookies for the following purposes:

  • Essential cookies: Maintaining login status and security verification — the site cannot function properly without these.
  • Functional cookies: To remember your language preferences, game settings, and personalized experience.
  • Analytics cookies: To monitor site usage and improve service quality.

You can control or decline cookies through your browser settings, but disabling certain cookies may limit the functionality of the site.

Your Rights and Controls

10 User Rights

As a user of get99, you have the following rights over your own information:

  • Right of access: You have the right to know what information we hold about you.
  • Right to rectification: You can request correction of any inaccuracies in your information.
  • Right to erasure: In certain circumstances you can request deletion of your information (legal obligations apply).
  • Right to restrict processing: You can request that processing of your information be limited in specific cases.
  • Right to data portability: You can request your information in a structured format.
  • Right to object: You can object to the processing of your information in certain cases.
  • Right to withdraw consent: You can withdraw consent for promotional communications at any time.

To exercise these rights, please contact our support team.

11 Your Responsibilities for Account Security

You also have certain responsibilities to help keep your account secure:

  • Use a strong and unique password and change it regularly.
  • Never share your login details with anyone else.
  • Make sure to log out after using a public or shared device.
  • Notify us immediately if you notice any unusual activity on your account.
  • Keep your registered email and phone number up to date at all times.

Special Topics

12 Privacy of Minors

get99 is for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. If we become aware that a minor has opened an account, we will immediately delete the relevant information and close the account. Information collected for age verification is used solely for that purpose.

13 Responsible Gaming and Data

We support responsible gaming. Using data about your gaming activity, we may do the following:

  • Identify unusual or concerning gaming patterns.
  • Enforce self-exclusion or limit-setting requests.
  • Provide information on support and resources where needed.

To learn more about responsible gaming, visit our Responsible Gaming page.

14 Third-Party Sites and Services

Gaming services provided through get99 may include third-party game providers (including Pragmatic Play, Spribe, JILI, PG Soft, and others). These providers operate under their own privacy policies. get99 is not responsible for the data collection practices of their platforms. However, we only work with partners who follow data protection standards.

Policy Changes and Contact

15 Changes to the Privacy Policy

get99 reserves the right to amend this privacy policy as needed. For significant changes, we will:

  • Notify you at your registered email address.
  • Update the "Last Updated" date at the top of this page.
  • Clearly present a summary of the changes.

Continued use of the site after changes are made will be considered as your agreement to the new policy. We therefore recommend reviewing this page regularly.

Privacy Contact

If you have any questions or concerns about this privacy policy, or if you wish to exercise your rights, please contact our support team:

Live Chat:
24/7 live chat support in Bengali
Response Time:
We typically respond promptly on business days according to Bangladesh Standard Time (BST, UTC+6)

You can also visit our FAQ, About Us and Terms & Conditions pages to learn more.