get99 Platform Terms and Conditions

Section 1

Introduction and Consent

Welcome to get99. These terms and conditions ("Terms") govern the use of the get99 platform, website, and all related services. By accessing the get99 website or registering an account, you agree to be legally bound by these Terms.

If you do not agree with any part of these Terms, please refrain from using the get99 platform. get99 reserves the right to modify these Terms at any time. Continued use of the platform after changes are published will be considered acceptance of the updated Terms.

Section 2

Account Registration and Verification

2.1 Account Creation

You must register a personal account to access services on the get99 platform. All information provided at the time of registration must be truthful, accurate, complete, and up to date. Providing false or misleading information may result in account termination.

• Each person may create only one account.
• Creating multiple accounts using the same device, IP address, or payment method is prohibited.
• Account details are non-transferable; you may not allow third parties to use your account.
• You are responsible for keeping your password confidential.

2.2 Identity Verification

get99 may request documents required for identity verification (national ID card, passport, bank statement, etc.) at any time. Withdrawals may be temporarily held until verification is complete. All documents are stored securely in accordance with get99's privacy policy.

2.3 Account Suspension and Termination

get99 reserves the right to investigate, suspend, or close any account under the following circumstances:

• If a breach of these Terms is suspected.
• If evidence of fraud or unethical activity is found.
• If false identity information is found to have been provided.
• If a pattern of bonus abuse is identified.

Section 3

Financial Transactions — Deposits and Withdrawals

3.1 Deposits

Funds can be deposited on the get99 platform via bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount across all methods is ৳300 (three hundred taka).

Deposited funds must come from a payment method registered in your own name. Using third-party payment methods is prohibited and may result in account termination.

3.2 Withdrawals

The minimum withdrawal amount is ৳500 (five hundred taka). Withdrawal processing generally takes between 30 minutes and a maximum of 3 hours. Withdrawals are always sent to the same payment method used for the deposit.

Withdrawals may be held or rejected under the following circumstances:

• If identity verification has not been completed.
• If applicable wagering requirements have not been met.
• If an active investigation is ongoing on the account.
• If the withdrawal amount is below the minimum limit.

3.3 Currency

All transactions on the get99 platform are conducted in Bangladeshi Taka (BDT / ৳). Transactions in international currencies are not supported.

Section 4

Bonuses and Promotions

4.1 Welcome Bonus

New members at get99 will receive a 200% welcome bonus on their first deposit, up to a maximum of ৳20,000. To claim this bonus, the first deposit must be ৳300 or more.

4.2 General Bonus Terms

The following general terms apply to all bonuses and promotions:

• Each bonus offer may have its own specific terms, which will be stated on the relevant promotions page.
• Multiple bonuses cannot be active at the same time, unless get99 explicitly permits it.
• Bonuses apply to your own account only and cannot be transferred to third-party accounts.
• get99 reserves the right to cancel a bonus if abuse of bonus benefits is suspected.
• Bonus offers must be used before their expiry date.
• get99 reserves the right to modify or cancel any bonus offer without prior notice.

4.3 VIP and Cashback Program

Members can participate in the get99 VIP program across four tiers based on their gaming activity — Bronze, Silver, Gold, and Platinum. Weekly cashback benefits are provided at each tier:

• Bronze: up to 0.3% weekly cashback
• Silver: up to 0.6% weekly cashback
• Gold: up to 0.9% weekly cashback
• Platinum: up to 1.2% weekly cashback

Progression through VIP tiers depends on your continued active participation and regular gaming history on the platform. VIP benefits are personal and non-transferable.

Section 5

Gameplay Rules and Policy

5.1 Fair Play Guarantee

get99 is committed to ensuring fair play across all games as a safe and reliable platform. All games displayed on the platform are operated by verified software providers and use Random Number Generator (RNG) technology. All data is kept secure through SSL encryption.

5.2 Technical Issues

If a technical error or communication disruption affects the outcome of a game, get99 reserves the right to declare that round void. In such cases, the wagered amount will be returned to the member's account. get99 is not obligated to honor incorrectly displayed winnings caused by a technical error.

5.3 Prohibited Activities

The following activities are strictly prohibited on the get99 platform:

• Any form of fraud or deceptive behavior.
• Exploiting software bugs or technical errors.
• Playing with the assistance of bots, automated software, or artificial intelligence.
• Harassing or causing nuisance to other members.
• Money laundering or illegal financial activity.
• Using a VPN or proxy to bypass geographical restrictions.

If such activities are detected, the relevant account will be immediately suspended or closed and funds may be forfeited.

Section 6

Privacy and Data Protection

get99 places the highest priority on protecting your personal information. Our detailed policies on data collection, storage, and use can be found on our Privacy Policy page.

6.1 Use of Information

The personal information you provide is used for the following purposes:

• Account management and identity verification.
• Processing financial transactions.
• Providing customer service and support.
• Meeting legal obligations and preventing fraud.
• Improving and personalising platform services.

6.2 Sharing Information with Third Parties

get99 does not sell your personal information to any third party. However, limited information may be shared with partners necessary for service delivery (payment processors, technology providers) and where required by legal obligation.

Section 7

Responsible Gaming

get99 is firmly committed to responsible gambling. We believe that gaming should be done in moderation and with awareness, for entertainment purposes. Our full responsible gaming guidelines can be found on the Responsible Gaming page.

7.1 Self-Exclusion and Setting Limits

Members can apply for deposit limits, time limits, or self-exclusion on their account at any time. Please contact our 24/7 live chat support for more details about these features.

Section 8

Intellectual Property and Copyright

All content published on the get99 platform — logos, brand names, graphics, text, software, and other elements — is the exclusive intellectual property of get99 or its licensors. Reproducing, modifying, distributing, or using any content for commercial purposes is prohibited unless explicitly permitted by these Terms.

Unauthorised use of get99's trademarks or brand elements may result in legal action. Permission is granted to view and read site content for personal, non-commercial purposes.

Section 9

Limitation of Liability

get99 accepts no liability for the following:

• Losses caused by internet connection disruptions or device issues.
• Problems caused by errors in third-party software or services.
• Access to your account by an unauthorised third party — if you have been negligent in protecting your password.
• Financial losses that arise from personal decisions rather than from a direct fault of the platform.

get99's total liability will never exceed the actual amount deposited in your account during the relevant period.

9.1 Service Availability

get99 aims to provide uninterrupted service, however services may be temporarily unavailable for maintenance, technical improvements, or unforeseen circumstances. Advance notice will be given where possible in such cases.

Section 10

Dispute Resolution and Applicable Law

10.1 Complaints Process

For any complaint or dispute, please contact our customer service team first. Our support team is available in Bengali 24/7 and will aim to resolve any issue promptly.

To file a complaint, email us at: [email protected] or contact us directly via live chat.

10.2 Formal Dispute Resolution

If a dispute cannot be resolved through customer service, it will be settled through the appropriate formal process. The applicable law and jurisdiction will be followed in the interpretation and enforcement of these terms.

10.3 Severability of Terms

If any provision of these terms is found to be invalid or unenforceable under applicable law, the remaining provisions will continue in full effect.

Section 11

Terms Changes & Updates

get99 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, members will be notified by email or through the platform.

Continued use of the platform after any changes will be considered acceptance of the updated terms. Members are therefore advised to review this page regularly.